Thank you for the beautiful card and condolences to our family after losing a battle with Jet. She tried so hard and fought like a little champion that she was. Thank you for your ongoing support, care, advice, and strength you showed to us, so that we could be strong. Unfortunately, little Jet succumbed to her many health issues but is now pain free. We will be under Edgeworth Animal Hospital for all of feathered family members. I couldn’t have asked for more xx
There aren't enough words in the English language to convey how awesome the team of EAMC are. Best group of people, very caring, comforting and knowledgeable. Special Mention to Dr Lily. Thank you for helping Wookiee.
I had my pet Budgie Ollie put to sleep today. I could not be happier with the service. All the staff were so kind and thoughtful, even wrapping my bird up in beautiful paper accompanied by a native flower in a box to take home. Thank-you for making such a hard day easier special thanks to Ashley who supported me over the phone . Best Vet Clinic I have been to in Newcastle ! Highly Recommend.
Excellent service from the receptionist rite through to the vets nothing is problem and the vets actually take the time to explain any questions may have there love of animals is obvious the by the compassion and care provided
Today we had to take our beautiful rabbit Zazu to the vet for emergency care. Dr Melanie Ngo, Kiarni, Ashlee K and Jaz were amazing. Today was a very distressing and overwhelming time for me/our bunny and their animal care, compassion and genuine care for me/our bunny was amazing. I highly recommend this practice if you have animals. Thank You for caring for us when we truly needed it.
Very Poor. Be careful as these guys are making you feel guilty. They have policies that now cost you money. They constantly now try to get you to pay for a weekly injection that has no finish unless you insist ( again, not before making you feel guilty). They are preying on your feelings and only have interest in the money and not your family member.
Excellent. Staff (both nurses and vets) are skilled, empathetic and communicative. My Quaker Parrots have had a few different health issues over the last few months and I have always felt reassured that the vets here have had well thought out approaches to treating them.
Beware...Very disappointed with the total lack of empathy and compassion. My dog was a patient and diagnosed her with lymphoma. On Monday morning, she was struggling to breath, advanced lymphoma and needed to be euthanased and was in my car. I turned up at the vets when they opened.. got told by the receptionist.. sorry we're booked up. I was so upset. Got told to I'd have to wait a few hours. All the receptionist kept telling me is that she was trying to help me. Rang my son. Went to his dogs vet 500 metres down the road and they were so beautiful and accommodating.. Even though they were booked out, they fit us in straight away. My gorgeous girl grew her wings.Response: I was there early yes at just after 8 but the receptionist had no interest in even trying to fit me in as an emergency consult. She told me she had an appointment at 10.. 2 hours later. She also said the vets probably wouldn't have time to see me as they weren't in for half an hour and they had other appointments. Absolutely no compassion. So very disappointed at the total lack of empathy. I'm never one to complain but I hope no other animal lover has to experience this.
I would NOT recommend this vets, my dog got out and someone dropped him to them.They called me at 12.17pm to say he was there.I picked him up at 4.00pmAnd they charged me $36 to hold him out the back.What a way to raise revenue. Disgusting.They are more interested in the money than the welfare of the animals.🤬🤬🤬🤬🤬🤬
Highly professional, all staff very friendly , caring,non-judgmental and accommodating.. Everything is explained so you can make an informed decision about the care needed for your pet. They went above and beyond when we took my mothers cockatoo Benny, they really do an amazing job. We won't be going anywhere else! Highly recommend this practice.
I meant to post this review month's ago. The people that work here are amazing. They worked tirelessly to save my fur baby and when things looked bleak they comforted me through my tears. My bunny wouldn't be alive right now if it wasn't for the amazing staff who worked through every possible avenue to save her and provide her with the best care possible. They left no stone unturned and even if the worst had of happened, it would have meant saving her was impossible because I seen just how hard they were trying and it meant the world to me. They made sure I was well informed and that my fur baby was taken care of. She wouldn't be here if it wasn't for them. They saved my best friend and I will always be thankful to them for it.
I cannot fault any part of the process at Edgeworth! Super friendly staff, all invested in the proper care of your furry or feathered babies. Awesome little selection of speciality diet food, regular food & toys - not just for cats and dogs but birds too!Vet was amazing with my little cockatiel, would definitely 100% recommend.
Really awesome staff and the vet I see is so through and doesn't rush you out the door. Happily answers all your questions and you can tell she loves birds and her job. Definitely reeccomend if youve got birbs
Great vet! All of our animals go to this vet now, they give estimates beforehand of procedures that your pet may have to undergo. Understanding of how much you love your pet & helpful in making decisions for your pets future. Affordable care & friendly
Awesome, friendly staff. Amazing vets who looked after my dog when she needed an emergency c section! Thank you also for taking care of my cat Lily, helping make her comfortable in the last couple of years of her very long life!
Dr Kimberly Earl is a very good vet. She has been very good at helping treat our chickens when sick. She has good knowledge and she is very caring towards our hens. She is easy to talk to. She is great at providing science based medicine. Highly recommend.
I had to have a redo! the 4 stars indicated they weren't a really good vet which is not the case.Truthfully since I've been taking our puppies to see vets here I have not rolled my eyes and went kill me now, the dogs also seem pretty happy too. I don't really care which vet I see because they seem pretty good!Tabatha and Ash are lovely.....poor Ash had to put up with Alex laying down not wanting to go in...thanks Ash !I would go to this vet above others.